Use Case: Solving License Billing Issues with Sync 365

Automate your license billing to save you time and money

The Problem: License Billing is Complex and Costly

Managing license billing manually is a challenge that many MSPs face:

  • Manual Reconciliation: Hours wasted tracking Microsoft 365 license changes and updating the agreements in your PSA tool.
  • Missed Charges: Overlooking changes can result in lost revenue.
  • Client Transparency: Clients demand clarity on what they’re billed for but manual processes leave room for confusion.

These inefficiencies drain time, reduce profitability, and create friction with clients.

The Solution: Sync 365’s Automated License Billing

Sync 365 is built specifically for MSPs to streamline and automate every aspect of license billing. Here’s how it works:

Daily License Reconciliation

  • Automatically sync Microsoft 365 license counts with your PSA tools.
  • Pro-rate charges for mid-cycle changes, ensuring you capture revenue while maintaining fairness.

Automatic Billing for Managed Users

  • Sync 365 automatically tracks license changes for managed users, updating your PSA tools like ConnectWise Manage or Autotask in real time.
  • Avoid discrepancies and ensure clients are accurately billed for every active user.

Seamless Billing for Custom Licenses

  • Configure and automate custom license billing to accommodate a variety of different licenses and products to bill.
  • Flexible options let you adapt to different client needs while maintaining efficiency.

Transparent Client Reporting

  • Generate clear, detailed invoices showing exactly which users and licenses are billed.
  • Build trust with your clients through accurate and transparent billing practices

Proof in Action: Results That Matter

“Sync 365 turned our billing from a nightmare into a streamlined process. We no longer miss charges, and our clients trust our invoices because they can see every detail.”
– Chris P., MSP COO

  • Save Time: MSPs save an average of 5-10 hours monthly on license billing.
  • Increase Revenue: Capture an average of 10% more revenue by automating license reconciliation.
  • Boost Client Satisfaction: Clients appreciate the transparency of detailed invoices and accurate billing.

Real-Life Scenarios: Sync 365 in Action

  • Scenario 1: Mid-Month User Changes
    A client adds two users mid-month. Sync 365 automatically tracks the change, pro-rates the charges, and updates your PSA tool, ensuring the client is billed correctly without manual intervention.

  • Scenario 2: Custom License Billing For 3rd Party Licenses 
    Easily automate billing for third-party services like deployed software, antivirus, antispam, mailbox backups, and more. Sync 365 allows you to create custom licenses tailored to each client’s needs, ensuring accurate invoicing for all additional services without manual effort.

  • Scenario 3: Managed User Billing Simplified
    A client has 50 managed users with fluctuating license requirements. Sync 365 tracks each user, updates the license count daily, and ensures billing reflects the exact number of managed users, preventing revenue loss while keeping the process hassle-free.

Simplify License Billing with Sync 365

Take control of your license billing today. With Sync 365, you’ll save time, reduce errors, and capture every dollar you’re owed.

Ready to make license billing effortless?
Get Started with Sync 365

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